Current information about Corona virus
Page updated: 2020–11-12, 11.25
Welcome on board
It is still allowed for everyone to go on a cruise to Åland r/t without getting off on Åland. Everyone who is healthy and symptom free is welcome on board! We want to offer you both a safe and pleasant voyage. We also follow Swedish Shipowner’s Assecition standards for safe traveling during the pandemic.
Below we have gathered common questions and answers below concerning how the corona virus affects travel with M/S Eckerö. We are actively following developments with Covid-19, so this page will be constantly updated and we ask all travellers to keep themselves informed to ensure safe and secure travel.
We reserve the right to change our routines, our timetable or anything else relating to our service at short notice.
We want you to be able to enjoy a safe journey with us and have taken a number of measures to guarantee your safety. Watch our information video here.
Current information about Corona virus
Page updated: 2020–10–21, 09.45
What ID documents should I bring with me on the trip?
A valid photo ID must always be brought on the trip and presented upon request. We urge everyone, including Nordic citizens, to bring a passport or national ID card to identify themselves.
How long before departure do I have to be at the terminal?
We recommend that you arrive at the harbour no later than 45 minutes before the ferry’s departure.
Information about the harbour terminals
Both the terminal in Grisslehamn and Eckerö are now cash-free. Hand sanitizer is available at strategic locations and there are signs and announcements to remind travellers about social distancing. Eckerö Line’s radio station, which car drivers can listen to in our harbour areas, broadcasts general information about the voyage and the rules that apply on board.
The seats in the buses are limited so that you can easily keep your distance. If you travel alone, you get your own seat, while those who travel together are welcome to sit together. Hand sanitizer is available in the bus.
Can you bring hand sanitizer on board?
Yes, you can. There is also hand sanitizer located in the terminals and on board for our guests to use.
Do I need to wear a mask onboard?
You’re not required to wear a mask, but we do recommend that you use a mask in situations where it may be difficult to keep a safe space to other passengers. We sell masks at the Information desk on deck 5.
Is there any screening of travellers in the harbour?
We follow the authorities’ recommendations and at present there is no screening of travellers at the harbour.
Eckerö Line’s staff
All Eckerö Line staff in the terminals and on board have undergone infection prevention training. The staff also perform self-checks every morning for symptoms.
What do you do to ensure that your travellers keep social distancing rules and otherwise to prevent the spread of infection on board?
We have lowered the maximum capacity for the number of guests on board to 40 % and on our connecting buses to about half the normal number. In the terminals and onboard, with signs and announcements over loudspeaker, we urge travellers to remember social distancing. In our bars and restaurants as well as in the on-board shop, we have reduced the maximum number of guests who can be present at the same time in those spaces.
We limit and control all passenger flows in the terminals during bordning and disembarkation. We also do announcements in the speakers where we tell in what order disembarkation will take place. Guests with car on board will go to their vehicles first while others stay where they are. We then do disembarkation deck by deck. The buses wait for everyone with a bus reservation.
Payments on board
We encourage card payments at all time.
Information about restaurants on board
The maximum number of guests has been reduced in all restaurants and we remind you to keep your distance and observe good hand hygiene.
Buffet Restaurant Bornholm
We want you to be able to enjoy our buffet and therefore we have taken a number of measures to make it safe and secure even in the buffet restaurant.
We have reduced the number of chairs to less than 50 % of normal capacity. To prevent congestion and reduce the risk of spreading Covid-19, a maximum of 8 persons can sit at the same table. If you are a company of over 8 persons, the group will be divided into several tables. We open the restaurant before departure and let a small number of guests in. We have hand sanitizers at the restaurant entrance and at the beginning of each buffet line. Disposable gloves are available and should be used when taking food from the buffet. Cutlery and napkin are ready on the tables. Protective plexiglass is located above the buffet.
Distance markings on the floor and a more airy furniture around the buffet table makes it a more distant flow. Drinks are served to tha table.
Information about the duty free shop on board
We have reduced the maximum number of guests who can be in the duty free shop at the same time. There are also disposable gloves and hand desinfection available outside the shop and we provide information and reminders for you about maintaining social distancing. There is one checkout open for cash payments, and the other checkouts only accept card payments. Plexiglas has been installed at all checkouts.
Information about entertainment on board
At this moment we don't have any external artist but our cruise hosts provide entertainment aboard during the journey so sit down and enjoy the music, no dancing. Pleace notice that you are only allowed to sit 9 persons together in the same table, no reshuffle allowed. In the case of the slot machines on the ferry, every other slot machine is switched off. In the playroom we have removed all loose toys and the room is cleaned very frequently. The tables outside the playroom are now reserved for parents of children in the playroom.
What kind of cleaning routines do you have on board?
We have intensified the cleaning routines in our terminals and aboard. We clean the surfaces our guests come into contact with more frequently, including door handles, stair rails, card terminals and other exposed surfaces.
Can passengers be infected via the ventilation system on board?
According to the Institute for Health and Welfare and the Public Health Authority, the coronavirus is primarily a drip infection that spreads when an infected person coughs or sneezes. The virus can also be transmitted via direct contact. The virus does not survive in the air. The on-board ventilation systems operate using 100% fresh air.
What if someone is suspected of being infected on board?
We welcome guests and staff who are symptom-free and healthy on board. Should there, nonetheless, be a suspected case of illness, we have clear procedures for dealing with different types of infection on board. All measures are based on government directives and are determined in consultation with the authorities.
If a passenger exhibits symptoms of infection that could be Corona, or any other infectious disease, the person in question can be isolated in a cabin on board the ferry until arrival. Any corona tests are carried out by the medical authorities ashore.
Could the ferry end up in quarantine?
No, given the short travel time (2 hours) between Grisslehamn and Eckerö, quarantine of the ship would not be necessary.
Is it possible for me to remain in the car during the voyage?
No, for safety reasons it is not possible to remain in the car during the voyage.
Can I book accommodation on Åland via Eckerö Line - do you arrange cottage, guesthouse and hotel accomodation?
Yes, it is possible, however, observe the applicable restrictions on entry to Åland which you will find here:
Re-booking / cancellation of a trip
You can read more about our booking and cancellation terms here:
Take care and we hope to see you soon again!
This applies to entry to Åland from September, 28th
It is still allowed for everyone to go on a cruise to Åland r/t without getting off on Åland. To enter on Åland, the following applies: On September 24, the Government of Finland decided on entry restrictions, which will take effect on Monday September, 28. The entry restrictions will then be reintroduced in the traffic between Sweden and Åland/Finland. You can still travel to Åland/Finland from Sweden for special reasons, read mor here (see header:5.2 Interpretation guidelines: restriction category 1) You can now travel to Åland/Finland to work without the need of voluntary quarantine for 7 days.
It is the traveler's own responsibility to familiarize themselves with the recommendations of the authorities and the hygiene and health rules that the authorities have introduced.
Information from the Åland Government regarding what is required when entering Åland https://www.regeringen.ax/coronaviruset-covid-19
Read more about what applies to entry to Åland at the moment - see the current Finnish border guard's current rules here:
Contact information for the Finnish border guard system:
Phone +358 (0) 50 597 2255 (08.00 to 16.00)
Click here for more info for travellers from Sweden.