Current information about Corona virus
Page updated: 2021–05-07, 12.05
It is still allowed for everyone to go on a cruise to Åland r/t without getting off on Åland. Everyone who is healthy and symptom free is welcome on board! We want to offer you both a safe and pleasant voyage. We also follow Swedish Shipowner’s Assecition standards for safe traveling during the pandemic.
Below we have gathered common questions and answers below concerning how the corona virus affects travel with M/S Eckerö. We are actively following developments with Covid-19, so this page will be constantly updated and we ask all travellers to keep themselves informed to ensure safe and secure travel.
We reserve the right to change our routines, our timetable or anything else relating to our service at short notice.
We want you to be able to enjoy a safe journey with us and have taken a number of measures to guarantee your safety. Watch our information video here.
Current information about Corona virus
Please note that passengers must always carry valid identity, including a photograph, which can be presented on the passage if required. Due to stricter border controls the identity of all travellers will be checked upon entry to Sweden and Åland. Minors under the age of 18 travelling in the company of a parent or guardian who can show a valid identity document are not included in the ID requirement.
Information about the harbour terminals
Both the terminal in Grisslehamn and Eckerö are now cash-free. Hand sanitizer is available at strategic locations and there are signs and announcements to remind travellers about social distancing. Eckerö Line’s radio station, which car drivers can listen to in our harbour areas, broadcasts general information about the voyage and the rules that apply on board.
Due to the current situation regarding Covid-19 we will cancel all our bus connections to/from M/S Eckerö during the period 25/3 – 17/6. Our plan is to offer bus connections again from 18/6, hopefully earlier if the situation allows. M/S Eckerö operates according to the regular timetable.
Can you bring hand sanitizer on board?
Yes, you can. There is also hand sanitizer located in the terminals and on board for our guests to use.
Do I need to wear a mask onboard?
Our staff is using masks or visor. We recommend that you also will ware a mask or visor when you are travelling with us. We sell masks at the Information desk and in the Store at deck 5. How to wear single use face masks.
Eckerö Linjen staff has undergone infection prevention training
All Eckerö Line staff in the terminals and on board have undergone infection prevention training. The staff also perform self-checks every morning for symptoms.
What do you do to ensure that your travellers keep social distancing rules and otherwise to prevent the spread of infection on board?
We have reduced the maximum capacity of guests on board even further and as of today (26th February 2021) we take a maximum of 425 guests. The normal capacity is 1650 guests. We are following the Swedish Public Health Organisation's regulation as of 10 January 2021 regarding trading places, which states that all visitors must be able to have 10 sqm at their disposalon. In the terminals and onboard, with signs and announcements over loudspeaker, we urge travellers to remember social distancing. In our bars and restaurants as well as in the on-board shop, we have reduced the maximum number of guests who can be present at the same time in those spaces.
We limit and control all passenger flows in the terminals during bordning and disembarkation. We also do announcements in the speakers where we tell in what order disembarkation will take place. Guests with car on board will go to their vehicles first while others stay where they are. We then do disembarkation deck by deck.
Payments on board
We encourage card payments at all time.
Information about restaurants
The maximum number of guests has been reduced in all restaurants and we remind you to keep your distance and observe good hand hygiene. Our restaurants are open as following:
Kafé Käringsund is open at every departure. At departure 20.00 (Thursday_Sunday) warm meals are served until 20.30.
À la carte restaurant Rospiggen is open at Fridays and Saturdays until June 17.
Restaurant Bornholm is currently closed and will open again June 18.
Alcoholic drincs are served until 20.00.
Information about the duty free shop
We have reduced the maximum number of guests who can be in the duty free shop at the same time and we are following the Swedish Public Health Organisation's regulation as of 10 January 2021 regarding trading places, which states that all visitors must be able to have 10 sqm at their disposalon. There are also disposable gloves and hand desinfection available outside the shop and we provide information and reminders for you about maintaining social distancing. There is one checkout open for cash payments, and the other checkouts only accept card payments. Plexiglas has been installed at all checkouts.
Information about entertainment
At the moment we do not have any live entertainment.
Pleace notice that you are only allowed to sit 4 persons together in the same table, no reshuffle allowed. Only non-alcoholic drinks are served after 20.00 (applies Thursday-Sunday at the 20.00 departure).
In the case of the slot machines on the ferry, every other slot machine is switched off. In the playroom we have removed all loose toys and the room is cleaned very frequently.
What kind of cleaning routines do you have on board?
We have intensified the cleaning routines in our terminals and aboard. We clean the surfaces our guests come into contact with more frequently, including door handles, stair rails, card terminals and other exposed surfaces.
Can passengers be infected via the ventilation system on board?
According to the Institute for Health and Welfare and the Public Health Authority, the coronavirus is primarily a drip infection that spreads when an infected person coughs or sneezes. The virus can also be transmitted via direct contact. The virus does not survive in the air. The on-board ventilation systems operate using 100 % fresh air.
What if someone is suspected of being infected on board?
We welcome guests and staff who are symptom-free and healthy on board. Should there, nonetheless, be a suspected case of illness, we have clear procedures for dealing with different types of infection on board. All measures are based on government directives and are determined in consultation with the authorities.
If a passenger exhibits symptoms of infection that could be Corona, or any other infectious disease, the person in question can be isolated in a cabin on board the ferry until arrival. Any corona tests are carried out by the medical authorities ashore.
Could the ferry end up in quarantine?
No, given the short travel time (2 hours) between Grisslehamn and Eckerö, quarantine of the ship would not be necessary.
Is it possible for me to remain in the car during the voyage?
No, for safety reasons it is not possible to remain in the car during the voyage.
Re-booking / cancellation of a trip
You can read more about our booking and cancellation terms here: